The Intelligent way to do business!
Mobile package:
A full range of network or bespoke tariff options are available via Orb Telecom. Our account managers can complete a full impartial review of your existing solution, on completion of the review and after gaining a full understanding on your future requirements, we would then present a full proposition tailored exactly to your need. Where network changes may be taken into consideration we can offer loan equipment where required to "spot check" coverage to ensure that any recommendation will fit your requirements prior to making any move.
Our advisors can help you understand the full range of operating systems which are available to you and then suggest handsets to match your requirements. The range of airtime solutions via all of the three main network choices can be mind boggling to say the least, but with our help, we will supply the perfect fit for your business.
Landline Package:
We offer landline packages for businesses to meet your needs.
O2 landline has proven to offer a competative platform for our customers.Working with this platform we have been able to constantly achieve cost reductions of over 25% against all of the cost comparison we have completed. More importantly this solution has also proven itself to offer fantastic levels of customer satisfaction and ease of use, offering additional services such as "blue room for business".
BT landline is another provider we use as they are the largest provider by market share and offer the complete suit of connections to suit our customers needs.
They have outstanding levels of support and the lowest industry failure rate so they can be relied upon.
Equipment Supply
Orb Telecom understand that some customer prefer an equipment fund for use during their contract, so at Orb we offer a full range of sim free devices and accessories for you to purchase at discounted rates during your contract term. We guarantee to offer very competitive pricing and not reduce the "true" value of you equipment allowance by quoting the latest sim free pricing at any one time. This will ensure that the contract remains as competitive as possible for the full duration of your chosen contract length.
We stock and supply the following manufacturers equipment :-
Samsung
Apple
JCB/Somin
Hauwei
Blackberry
Sony
Motorola
LG
Accessories
A full range of accessories are available for all manufacturers - please contact your account manager for information and pricing.
Repair centre
Orb Telecom offer an in-house repair service for all of our customers, where possible we endeavour to have handsets returned back to site within 5 working days. Please contact us for a quote.
Warrantied repairs: Where handsets can be repaired with the usual "24 months" manufactures warranty, we would carry out this work for free of charge, If the handset does not meet the requirements under the manufacturers terms and conditions we would contact you to advise a repair cost prior to carrying out any work for you decide the next move.
Non Warranty repairs:
Where handsets have either fallen out of warranty or a the damage is not covered by the manufacturer’s warranty we will advise you of the cost of fixing the unit after completing a free assessment and will endeavour to have the handset returned, repaired with an addition 3 month warranty subject to your prior acceptance to the charges.
Insurance replacement:
You may have ORBinsure attached to your device, if that’s the case simply contact your account manager with 48 hours of the device being lost/stolen or damaged beyond repair and we will despatch a brand new replacement guaranteed next day before 12am.
ORB Telecom is pleased to offer its business customers a full handheld gadget insurance product - the ORBinsure Insurance Plan.
A company’s employees see their handheld gadget as their main means
of communication with the office and their clients. When a handheld
device fails, for whatever reason, the employee becomes less
productive at the very least. The key is to get the employee back
up and running in as short a time possible - this is where
insurance comes in.
The ORBinsure Insurance Plan is tailored to customers and offers a full service and logistics solution. The following amendments have been made to the new Insurance plan:
· Multiple Gadget
|
Number of Items |
Value Insured |
Silver |
Gold |
SME Mobile 5 |
5 |
£1000 |
£9.99 (£1.99 per item) |
£14.99 (£2.99 per item) |
Mobile Office 3 |
3 |
£1500 |
£12.99 (£4.33 per item) |
£15.99 (£5.33 per item) |
Mobile Office 5 |
5 |
£2500 |
£17.99 (£3.59 per item) |
£22.99 (£4.59 per item) |
Mobile Office 10 |
10 |
£3500 |
£24.99 (£2.49 per item) |
£34.99 (£3.49 per item) |
iPhone Office 5 |
5 |
£2500 |
£29.99 (£5.99 per item) |
£34.99 (£6.99 per item) |